Shipping policy
2. Shipping Policy
Effective Date: July 1, 2026
Company: DaySoftCo
Processing Time
All orders are processed within 1–3 business days (Monday–Friday, excluding public holidays) after payment confirmation. You will receive an email confirmation with tracking information once your order has been dispatched.
Delivery Times
We ship worldwide. Estimated delivery times are:
| Destination | Estimated Delivery |
|---|---|
| United States | 3–14 business days |
| Europe | 3–18 business days |
| Rest of World | 3–21 business days |
Delivery estimates are provided by our shipping carriers and are not guaranteed. Delays may occur due to customs processing, holidays, or factors outside our control.
Free Shipping
We offer free shipping on all orders worldwide. No minimum purchase required.
Order Tracking
Once your order is dispatched, you will receive a tracking number via email. You can use this number to track your shipment through the carrier's website.
Customs & Duties
International orders may be subject to customs duties, import taxes, or fees imposed by the destination country. These charges are the sole responsibility of the customer. DaySoftCo has no control over these charges and cannot predict their amount.
Lost or Stolen Packages
DaySoftCo is not responsible for packages lost, stolen, or damaged by the shipping carrier once dispatched. If your tracking shows "Delivered" but you have not received your package, please contact your local carrier directly. In the event of a carrier-confirmed lost shipment, please contact us at and we will assist where possible, however DaySoftCo bears no financial liability for carrier errors, losses, or delays.
Incorrect Address
It is the customer's responsibility to provide a correct and complete shipping address at checkout. DaySoftCo is not responsible for orders shipped to an incorrect address provided by the customer. Reshipping fees may apply.