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Everything you need to know before, during, and after your order.
Shipping & Delivery
Most orders are processed within 1–2 business days and delivered within 5–10 business days depending on your location. You'll receive a tracking link by email as soon as your order ships.
We run free shipping offers regularly — the conditions change from time to time so keep an eye on the banner at the top of the site to see what's currently available.
Yes, we ship worldwide. International delivery times vary by destination, typically 7–14 business days. Any customs duties or import taxes are the responsibility of the customer.
Absolutely. Once your order ships, you'll get an email with a tracking number. You can use it to follow your package every step of the way.
Returns & Exchanges
We accept returns within 30 days of delivery. Items must be unworn, unwashed, and in their original condition. To start a return, contact us and we'll guide you through the process.
Yes. If the size isn't right, we'll sort it out. Reach out to us within 30 days and we'll arrange an exchange for the correct size, subject to availability.
That's on us — completely. Send us a photo of the issue and we'll send a replacement or issue a full refund right away, no questions asked.
Product & Sizing
Our hoodies are designed with an intentional oversized fit. If you prefer a more fitted look, we recommend sizing down one. Check the size guide on the product page for exact measurements.
Machine wash cold, inside out, on a gentle cycle. Tumble dry low or air dry. Avoid bleach and high heat — they'll damage the fabric and fade over time in ways we didn't intend.
Our hoodies are pre-washed and garment-dyed to achieve that vintage faded look from the start. The colour is set — washing normally won't cause unwanted fading beyond the intentional aesthetic.
Yes — new colours and styles are in the works. Follow us on social or sign up for our newsletter to be the first to know when new drops go live.
Orders & Payments
We accept all major credit and debit cards, PayPal, Apple Pay, Google Pay, and more — all processed securely through Shopify Payments.
If you need to cancel or make changes, contact us as soon as possible. We process orders quickly, so we can't always guarantee changes after the order is placed — but we'll do our best.
100%. All transactions are encrypted and processed through Shopify's secure payment system. We never store your card details.
Still have questions?
We usually reply within a few minutes on WhatsApp.